Compliance reminders
CP12s, EICRs, insurance renewals, cert dates — all remembered the week they're due, or the week after. Landlords and agents remember faster than you'd like.
What the desk runs
- Every cert, renewal and deadline logged once, tracked forever
- Dates surfaced weeks ahead — not the morning of
- Renewal bookings prompted — landlord/agent contacted, visit pencilled for your approval
- Issued certs filed against the right property and customer
What lands on your desk
dates surfaced before they're urgent — the 6pm "your cert expired" call stops
That's the artefact — not a promise, a thing you can check. If it isn't landing, the lane isn't running.
Runs inside your tools
- A cert log the desk maintains — spreadsheet, app or your job system
- Gas Safe / NICEIC / ELECSA records where you already keep them
- Your customer and property records — agents get the right cert for the right address
The boundary
The desk tracks dates and paperwork — it never certifies work. Inspections, sign-offs and compliance judgements stay with qualified engineers and licensed professionals.
Signs this is your leak
- A cert or renewal has lapsed on you at least once
- Key dates live in your head, a phone note, or a wall calendar
- An agent or landlord has had to remind you something was due
What it looks like running
A CP12 due in six weeks surfaces now — the desk books the visit with the agent before the certificate is anywhere near lapse. The landlord hears from you first, not the other way round.
Every date lives in one register — certs, insurance, van MOT, scheme renewals. Nothing depends on remembering, and the register is what gets checked, not your head.
Fair questions
What happens when a cert is about to lapse?
You get the flag with weeks to spare and a renewal booking drafted — customer or agent contacted, date proposed, your approval needed.
Can the desk send the cert to the agent?
With your standing instruction, yes — the issued cert gets filed and forwarded. Writing the cert stays with the engineer, always.
Is this the lane that leaks?
Six questions, five minutes — the mini-audit shows where your week actually goes and which lane to fix first.